Thank you for visiting and shopping at Design·Her Handbags. Following are the terms and conditions that constitute our Shipping Policy. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Design·Her Handbags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We currently do not ship outside the U.S.


Thanks for purchasing our products at Design·Her. Due to the nature of our business and the products that we sell, purchases are not eligible for a refund. To be eligible for an exchange, the item has to be defective and the exchange must occur within 5 days of purchase. If anything is unclear or you have more questions, feel free to contact us through chat or submit a form on the 'Contact Us' page.